Santa Rosa Auto Repair

Wow what a horrible nightmare of an experience. I was on vacation traveling through beautiful Santa Rosa with my daughter when all of the sudden I started to have car issues. Like most women, I'm not an expert in auto repairs so I just pulled into the closest auto center I could find which was Dibbles Auto Center. The vehicle was having power issues which I felt was due to the battery or charging system with my limited knowledge but of course I took the owner's (Mr. Todd Bishop) advice which was to change out the alternator which was way more expensive than what I could afford but in trusting what I thought was an expert I took the bait. The alternator was changed out and paid the price for passing through town. Sorry Santa Rosa but I got ripped off. I took the old alternator home with me and found out that it was still good and the real issue was a bad battery cable which was far cheaper and easier to fix. As a woman traveling with a child you'd think that someone would have compassion and try and make sure you're taken care of instead I was completely taken advantage of in my situation. Mr. Bishop you are quite the owner........Residents of Santa Rosa beware of this impostor of a business owner. This guy should be locked up. Thanks for taking care of me and my daughter Todd you're a swell guy!

The service was excellent. I brought my Passat in for a regular servicing and it was done in good timing. I am very pleased.

Efficient and professional service with a friendly touch.

The staff is friendly, service was completed on time, cost was as quoted and less than going to a dealer.

The work was done to my complete satisfaction. Everyone was informative and pleasant.

They always take care of me over there.

Great service as usual. I also appreciate the shuttle service to my home and back.

I had the unfortunate event of a smash and grab with my car. The staff here was great. I got a quick appointment and my window was installed the next day. Glass was all vacuumed up and I was back in business. Couldn't be happier.

My insurance adjuster recommended Dibble's when my car was nearly totalled in an accident. They are AAA approved. Dibble's staff was friendly and they repaired my car impeccably. It is as good as new! A year later and I'm completely impressed with the quality of the workmanship and the paint job. First rate work and service!

Yes...! the nice guys.....